Web design FAQs
Are there any setup fees?
No. There's no deposit and no upfront payment. We build the whole website and you pay when you've seen it finished and you like it. If you're not happy, you don't pay.
That model makes us get it right from the start, because we take the risk. It's why more than 2,500 businesses have worked with us over the last ten years.
How much does a small business website cost?
Our pay monthly websites start at £12.99 a month + VAT, including design, hosting, a .co.uk domain, an SSL certificate and email on your domain.
The price depends on the size: up to 5 pages (Starter, £12.99 a month), up to 10 pages or a redesign (Business, £19.99 a month) or an online shop (Ecommerce, £34.99 a month), plus VAT. And you always pay after you've seen it finished.
How long does it take to design a website?
3 to 5 working days for a business website, and up to 10 working days for an online shop or a larger project. As soon as it's ready, we send it to you to review before you pay.
What's included in the web design process?
A complete, working website: a bespoke design with your branding, copywriting, editing of your images, a contact form, a WhatsApp button, a map, a mobile version, an SSL certificate and an editing dashboard.
On top of that, the monthly plan includes hosting, business email and content updates. No hidden costs and no "extras" that turn up later.
How often can I update my website?
As often as you like. Every plan comes with a simple dashboard to change text, photos, prices and opening hours without any coding, plus a step-by-step guide.
If you'd rather not touch it, email us and we'll make the changes for you: 1 content update a month on Starter, and unlimited updates on Business and Ecommerce.
What if I already have branding?
We build on it: your logo, colours and fonts carry through the whole website, so it matches your social media and printed material. If you're just starting out, we suggest a palette. And if the result isn't right for you, we change it before launch or you don't pay.
Is content writing included in the price?
Yes. If you don't have copy, we write it for you from what you tell us about your business, using the words your customers type into Google. Every page is also designed for mobile first, with large buttons, readable text and fast loading on mobile data.
How do pay monthly websites work?
Your plan is paid monthly by PayPal subscription, keeps the same price and always includes the same things: hosting, domain, SSL and email. No contract. Cancel anytime.
Why redesign your website?
If your site looks dated, is slow or doesn't bring in enquiries, a redesign fixes all three. We rebuild it completely while protecting your current rankings: we keep your important URLs and set up redirects so you don't lose what you've built.
Do you only work with UK businesses?
Our plans, prices in pounds and support are set up for businesses across the UK. The whole process is remote: we coordinate by email, show you progress online and launch your website without you having to leave your business.